Privacy Policy

Our Privacy Policy governs the use and storage of your data. You can review our Privacy Policy on this page.

1. Data Collected

Aurélienne Paris is responsible for processing the personal data you provide to us. We collect the following types of personal data:

  • Personal information such as your name, address, email address and telephone number.
  • Your IP address.
  • Operating system, web browser type and version.
  • Pages you visit and features used on our site.

We also use cookies or similar technologies to analyze trends, administer the website, track users' movements around the site, and to gather demographic information about our user base as a whole. You can manage the use of cookies at the individual browser level, but disabling cookies may limit your access to certain features or services on our site.

We work with third parties to manage our advertising on other sites. These third-party partners may use technologies such as cookies to collect information about your activities on our site and other sites in order to provide you with advertising based on your browsing habits and interests.

2. Why do we need this data?

We collect your personal data in order to provide you with the following services:

  • Processing and shipping your orders , including managing deliveries and communicating with you about them.
  • Processing of payments made on our site.
  • Communication and marketing , including sending special offers and updates by email (if you have given your consent).
  • Response to requests from our customer service .
  • Analyzing and improving our services , including optimizing our website and detecting fraud or security issues.

We partner with Microsoft Clarity and Microsoft Advertising to analyze your use of our website through behavioral metrics, heatmaps, and session recordings. This data helps us improve and promote our products/services. It is collected using first-party and third-party cookies and other tracking technologies. To learn more about how Microsoft collects and uses your data, see the Microsoft Privacy Statement .

3. Data Processing and Storage

Your personal data is processed at the offices of Aurélienne Paris . Your data may also be hosted and stored in other countries.

Some of our vendors process data on our behalf, including companies like Shopify, Google, Facebook, and Klaviyo .

No third-party provider has access to your data unless expressly required by law .

4. Data Retention Period

We retain your information for as long as your account is active or as needed to provide you with our services. We may also retain certain information to comply with our legal obligations , resolve disputes, and enforce our agreements.

Once this period has expired, your data is permanently deleted.

Some of your data may be stored outside the European Economic Area (EEA) . By using our site and submitting your information to us, you agree to this transfer of data outside the EEA.

As data security is essential to us, we have implemented appropriate measures to protect and secure the data collected through our site.

Our security measures include:

  • A secure connection between your device and our website.
  • Restricted access to personal data within our company, secured by appropriate protections.

5. Your Rights

If you believe that the personal data we hold about you is incorrect or incomplete, you have the right to:

  • Request to view your data .
  • Correct your data .
  • Delete your data .

To exercise these rights, contact us at Contact@AurelienneParis.com .

If you wish to make a complaint about how we have handled your personal data, or if you believe we have breached applicable regulations (such as the General Data Protection Regulation – GDPR ), please contact our Data Protection Officer at Contact@AurelienneParis.com .

If you are not satisfied with the response provided, you can contact the competent data protection authority in your country.

6. Changes to this Policy

We reserve the right to update this Privacy Policy to reflect changes in our information practices.

If we make any material changes, we will notify you by email (to the address specified in your account) or by posting a notice on our website. We encourage you to check this page periodically to stay informed about how we are protecting your data.

7. Mobile and SMS Service

The Aurélienne Paris mobile messaging service (the "Service") is operated by Aurélienne Paris . Use of the Service constitutes your acceptance of these Mobile Terms of Service . We reserve the right to modify or discontinue the Service or any of its features without notice.

By agreeing to receive SMS messages from Aurélienne Paris , you consent to receive recurring SMS messages from us on the mobile phone number provided, even if this number is registered on a list of numbers opposed to telephone canvassing.

Messages sent may include updates, alerts and information related to orders or your account, as well as promotional offers and advertising.

Your registration in this program is entirely voluntary and is not a condition of making a purchase with Aurélienne Paris .

We do not charge any fees for this service, but you are responsible for all SMS messaging fees and costs imposed by your mobile carrier.

You may unsubscribe from the Service at any time by following the instructions in a message received. You will then receive an unsubscribe confirmation and will not receive further messages unless you voluntarily re-subscribe.

If you change your phone number, you will need to register again with your new number.

We are not responsible for any failures, delays or errors in the transmission of information sent through the Service.

For any questions or assistance, please contact Contact@AurelienneParis.com .